Last updated: October 2026
Hate comments hurt most when they reach you at the wrong moment: on your phone in bed, minutes before you press record, or in a thread you opened just to check one reply. This guide is not another list of YouTube settings. It is a calmer system for an on-camera vlogger: a way to sort comments fast, a reading routine that protects filming days, a written brief for a moderator, advice on appearance and voice attacks, a path when hate leaves YouTube, rules for family members in your vlogs, and a comment policy you can copy and paste.
Key takeaways
- Sort before you feel. Every comment falls into four piles: useful feedback, noise, hate, or danger. Only the first deserves your energy.
- Never read comments before filming. A bad comment read at the wrong time changes your face, your voice, and your whole video. Read in batches, after filming.
- Hand the first read to someone else when you can. A moderator with a written brief can remove the worst comments before you ever see them.
- Appearance and voice attacks get no debate. You cannot argue someone into liking your face or your voice. Remove, hide, or ignore, and move on.
- Danger is a different job from moderation. Threats, posted addresses, and stalking need screenshots, platform reports, and, when safety is at stake, the police.
On this page
- Sort every comment into four piles before you answer anything
- A comment routine that protects filming days
- When the comment is about your face, your voice, or your body
- Hand the first read to a moderator, with a written brief
- Replying without feeding the fire
- The settings that quietly do the heavy lifting
- When hate leaves YouTube: doxxing, stalking, and threats
- Protecting family members who appear in your vlogs
- Write your comment policy once, then point to it
- After a bad comment week: getting back on camera
- Hate comment questions vloggers actually ask
Sort every comment into four piles before you answer anything
Do not ask yourself how a comment makes you feel first. Ask what kind of comment it is. Useful feedback, noise, hate, and danger each get a different action, and mixing them up is how a single nasty line eats a whole filming day.
| Pile | What it looks like | What you do |
|---|---|---|
| Useful feedback | Specific and fixable, about the video | Note it, thank the viewer if you reply, fix it next time |
| Noise | Vague dislike, taste, jokes at your expense | Ignore it, or remove it if it clutters the thread |
| Hate | Personal attacks, slurs, abuse about who you are | Remove, hide the user, block, report where it breaks the rules |
| Danger | Threats, posted details, stalking, sexual harassment | Screenshot, report, keep evidence, escalate off YouTube |
Sorting first stops the two classic mistakes: treating noise as feedback and rewriting your style to please strangers, and treating hate as a debate you can win. On a borderline, ask: does it name something I can change in the next video, does it attack the video or the person, and would I keep it if a friend wrote it? A comment that names nothing fixable and attacks you is hate.
A comment routine that protects filming days
Read comments in two short batches a day, at set times, after filming, never before it. Put the phone away on filming mornings, and let the first read of a new video wait until the video is safely out and you are no longer performing in it.
On-camera work makes comment timing unusually important. A writer can read a cruel comment and still type the next paragraph. A vlogger carries it onto their face, and viewers read a tight jaw and a flat voice as a worse video. That is why this routine is built around filming, not around inbox zero.
Start with the filming rule, because it saves the most videos: never read comments before filming. Not a quick peek, not just the top comment. A single bad line before a shoot can sit in your head for every take. Read comments after the shoot, or on a non-filming day.
Add a first-read buffer for new uploads: wait a few hours, or until the next morning, before opening a new video’s comments. Early comments can skew negative, because the people most eager to comment first include the people most eager to provoke. Let your regular viewers arrive first.

Batching is the rest of the routine. Pick two windows, for example midday and early evening, and keep each one short, around twenty minutes. Outside those windows, turn off comment notifications. End each batch by replying to two or three good comments, noting one useful point in a notebook, and closing the tab.
When the comment is about your face, your voice, or your body
Attacks on your appearance, voice, accent, age, or body are not feedback, because there is nothing to fix and no answer that helps. Remove them or ignore them, and never let them set your filming choices, your wardrobe, or how you speak on camera.
For a vlogger this is the hardest kind of hate, because it targets the exact thing you put on camera: yourself. A comment about editing can be answered with better editing. A comment about your nose, your weight, your accent, or the sound of your voice has no useful reply. It also explains why so many creators quietly change how they film after a run of such comments: fewer close-ups, a different voice, a decision to stay behind the camera. That slow retreat is the real damage.
Name the trap plainly. If you change your appearance or voice because strangers mocked it, the next video gets filmed for the mockers. So give these attacks a fixed, boring response: no debate, no explanation, no joke that pretends it did not hurt. Hide the user or remove the comment, and keep filming the way you film.
One exception: a comment about something you can change on the technical side is not an appearance attack, even if it mentions your voice. “Your voice is hard to hear over the wind” is an audio problem with a mic or a wind cover as the answer. “Your voice is annoying” is not. If appearance comments make you dread filming, talk to someone you trust before you change anything about how you look on camera.
Hand the first read to a moderator, with a written brief
A moderator is only as good as the brief you give them. Write down what to hide, what to keep, what to pass to you, and what to escalate at once, and your moderator can hide the worst offenders before their comments ever reach public view.
Most creators who try moderation give up on it for a fixable reason: they add a trusted viewer as a moderator and never tell that person what the job actually is. The moderator then removes too much, including honest criticism, or too little. A one-page brief solves both problems.
YouTube lets you add comment moderators from YouTube Studio, under Settings and then Community, by entering the moderator’s channel address. Standard moderators can hold comments for your review, and managing moderators have wider options. Moderators do not get access to your channel in YouTube Studio itself. Agree on a private message thread for talking, not the public comment section.
Write the brief in four parts that match the four piles. Hide the user at once for: slurs, personal attacks, sexual comments, spam, scams, and links your brief does not explicitly allow. Keep even if it stings: specific criticism, polite disagreement, and questions. Pass to you in a short summary, not as screenshots of abuse: the useful feedback, the good questions, and any pattern, such as several viewers reporting the same audio problem. Escalate at once and do not reply: threats, posted personal details, cross-platform following, and anything involving children in your videos.

Add three lines most briefs miss. A time rule: the moderator checks at set times, not all day. A no-forwarding rule: the moderator sends you a count and a summary, never the worst comments verbatim, unless a comment needs escalation. You asked for a filter, not a courier for abuse. A thanks rule: even a volunteer deserves clear thanks and a way to step down without guilt. If you have no moderator yet, ask a friend to do the first read of one video a week and send only the useful feedback and good questions, but escalate at once, with a screenshot, if they see a threat, posted personal details, cross-platform following, or anything involving children; do not wait for the weekly handover.
Replying without feeding the fire
Reply to useful feedback and to genuine viewers. Do not reply to hate, and do not get drawn into a thread with someone whose only goal is a reaction. A short, calm reply ends a conversation. A long defence starts one.
Replying is where most creators lose the plot, because replying feels like standing up for yourself. In a comment thread it rarely works that way. A troll who wanted a reaction has already won the moment you reply at length. The viewers you actually want to keep are watching, and a calm creator who moves on looks stronger than a creator who wins an argument with a stranger.
Keep replies to three shapes. For useful feedback, a short thanks and a note about the fix. For a genuine question, a direct answer, nothing more. For a good comment, a like or a heart often does more than a paragraph. Pinning a thoughtful comment does quiet work: new arrivals copy the tone at the top. Avoid the long defence to someone who never asked in good faith, and the public shaming reply, which teaches your audience that hate earns a starring role.
The popular “hate comments video” format deserves a frank warning: reading cruel comments aloud replays abuse and invites copycats to compete for the next video. If you try it, set rules first: no slurs repeated, no comments about family members, and a hard stop if filming it stops being fun. If you are typing while upset, save the reply and read it after your next batch window.
The settings that quietly do the heavy lifting
Settings are not the spine of this system, but they are the fence around it. Hold potentially inappropriate comments for review, build a blocked words list from the words that actually target you, and use hide and block for repeat offenders, so fewer hate comments ever reach your eyes.
In YouTube Studio, under Settings and then Community, you can hold potentially inappropriate comments for review, add blocked words, and hide a user from the channel, which makes their comments invisible to everyone else, or block them outright. Build your blocked words list from your own comment section: the insults that actually appear, the nicknames mockers use for you, and the words that target the features commenters keep attacking. Review the held queue in your batch windows, and approve false positives.
One decision deserves thought: whether to hold all comments for review on a video you expect to attract trouble, such as a personal story or a family video. Holding everything gives full control but delays every genuine comment. For most videos, holding only potentially inappropriate comments plus your blocked words is the better balance. Turning comments off entirely is also legitimate for a video attracting sustained abuse. Use the off switch sparingly.
When hate leaves YouTube: doxxing, stalking, and threats
When hate becomes threats, posted personal details, or stalking across platforms, stop moderating and start documenting. Screenshot everything, report it on every platform where it appears, lock down your accounts, and contact the police when safety is at stake.
Know where moderation ends and safety work begins. Moderation is about tone in a comment section. Safety work is about evidence, platforms, and, when needed, the police. The line is crossed by a threat of violence, your address or workplace posted anywhere, someone turning up where you film, repeated contact after you blocked them, sexual harassment, or the same person following you from YouTube to other platforms.
Act in this order. First, document before anything gets deleted: screenshot the post, the username, the date and time, and the page address, and save copies in two places. If reading the material yourself is too much, ask a trusted person to capture it for you. Second, report the content on each platform where it appears and ask for removal. Third, lock down your accounts: new unique passwords and two-factor authentication.
Fourth, contact the police when there is a threat, a posted address, real-world contact, or stalking. Use the non-emergency route unless there is an immediate danger, and bring your evidence file with dates and links. A report creates an official record even when officers cannot act at once. Laws on online harassment and on sharing personal details differ by country, so ask local police or a local legal adviser what applies where you live. In the United States, online reports can also be made to the FBI’s Internet Crime Complaint Center. For cross-platform stalking, report and block on every platform and keep one evidence file covering all of them. Do not investigate the harasser yourself or post about the situation publicly while it is active. If harassment is affecting your sleep or your wish to keep creating, talk to someone you trust or a professional counsellor, and consider a real break from posting.
Protecting family members who appear in your vlogs
Family members in your vlogs did not choose a public comment section. Protect them with stricter rules than you use for yourself: no names, schools, or routines on camera, no real-time locations, and comments about them removed fast, whether or not they seem harmless.
Start before filming, with what never goes in a video: full names, school names, uniforms with readable logos, house numbers, street signs, car plates, and regular routines such as the time of the school run. Avoid posting from a location while you are still there. A video posted after you have left a place is a memory. A video posted from a place is an invitation. Check the background of every clip for details you stopped noticing.

Then set comment rules for family appearances that are stricter than your own. Comments about a family member’s appearance, behaviour, schooling, or body are removed, even if the commenter claims they meant it kindly. Comments naming a family member or asking where they go to school are removed and the user is hidden. Add family members’ names and school names to your blocked words list, so matching comments are held for review instead of going live, and give your moderator a separate line in the brief: anything about family is escalated to you and then removed, with the user hidden. Respect a no when someone wants less camera time, and keep family members out of the comment section itself.
Write your comment policy once, then point to it
A short, public comment policy saves you a hundred arguments. It tells viewers what is welcome, what gets removed, and what happens to repeat offenders, so moderation looks fair instead of personal.
Without a written policy, every removal looks like a personal decision. With one, you simply point to the rule. Post the policy as your own comment on a video, such as a channel trailer or a recent video, and pin it there; put a short version in your channel description, and enforce it evenly, including on viewers you like. When you remove a comment under the policy, you do not owe the commenter a debate about it.
Comment policy template (copy and adjust).
Welcome to the comments. Disagreement is welcome, and so are questions, corrections, and honest criticism about the videos. Please keep it respectful.
Comments will be removed if they include personal attacks, slurs, or abuse aimed at anyone, sexual comments, spam or scam links, or personal details about me or anyone in my videos, including names, addresses, schools, or workplaces.
Comments about family members in my videos are held to a stricter standard and will be removed, even when the commenter means well.
Repeat offenders will be hidden from the channel or blocked. Threats and posted personal details will be reported to the platform and, where safety is at stake, to the police.
If your comment was removed by mistake, contact the creator through the channel’s listed business email, if one is published, and ask for a review.
After a bad comment week: getting back on camera
A bad comment week is not a sign to quit, and it is not a sign to push through at full speed either. Take a short, deliberate break from comments, film something small and enjoyable, and let one good video remind you why you started.
Bad weeks have a pattern. One video attracts more hate than usual, the comments pile up faster than your batch windows can clear them, and soon every new video feels like a risk. Creators respond in two unhelpful ways: they stop posting entirely without a plan to return, or they keep posting while raw. A middle path works better. First, stop reading for a few days: pause your batch windows, ask your moderator to hide abusive users as they appear, and leave held comments untouched until you return. Second, film something small and low stakes, such as a short walk or a simple tutorial. Third, return through your moderator’s summary, not the raw thread.
Keep a small file of kind comments for bad weeks: thoughtful comments, messages from viewers who learned something, and notes from fellow creators. On a bad day, reading that file beats reading the newest thread. Watch for signs that a break from comments should become a longer break from posting: dreading filming or losing sleep over threads. Talk to someone you trust, consider professional support, and give yourself permission to pause.
Hate comment questions vloggers actually ask
Quick answers to the questions vloggers ask most about hate comments, including the ones ranking pages answer with a shrug.
Should I delete hate comments on YouTube?
Yes, when they are hate rather than feedback. Delete or hide personal attacks, slurs, and abuse. Keep specific, fixable criticism even when the tone is blunt. If you are unsure about a comment held for review, decide in your next batch window; if it is already live, remove it or hide its author until you have decided.
Should I reply to a hate comment?
Usually no. A reply gives the commenter the reaction they wanted and a bigger stage. Reply to useful feedback and genuine questions instead. If you do reply to a harsh comment that is not an appearance attack, keep it to one calm line, then leave the thread alone.
What should I do about comments about my appearance or voice?
Treat them as hate, not feedback, unless they name a fixable recording problem such as wind noise. Remove or ignore them, and do not change how you look, dress, or speak because strangers mocked it.
Should I turn off comments on a video that attracts hate?
You can, and it is not a failure. Turning comments off on one video protects you and the viewers who would otherwise read the thread. Use it for videos that attract sustained abuse.
What should I do if someone posts my address or personal details?
Do not reply to the post. Screenshot it with the username, date, and page address, save copies in two places, report it to the platform and ask for removal, and lock down your accounts. If there is a threat or stalking, contact the police with your evidence file.
What if harassment follows me from YouTube to other platforms?
Treat it as one pattern, not separate incidents. Report and block the person on every platform, and keep a single evidence file covering all of them. Mention in every report that the same person keeps returning, including with new accounts.
Should family members in my vlogs read the comments?
No. Family members did not choose a public comment section, and children should never be handed comments about themselves. Keep them out of moderation, remove comments about them fast, and add their names and school names to your blocked words list.
Does ignoring hate comments hurt my channel?
No. Ignoring, hiding, or removing hate does not punish a channel. What hurts a channel is a creator who burns out or films every video while upset about the last thread.
This guide is research-based: we compared published guidance and creator resources.
For keeping your video files safe alongside that evidence, see our guide to backing up video footage.
